Terms and Conditions of Sales
These Terms and Conditions ("Terms") govern the sale of goods by Lablarin ("we", "our", "us") to you ("customer", "you") through our website, direct order, or any other method. By purchasing our products, you agree to be bound by these Terms.
1. Products
We supply quartz, glassware, and laboratory consumables. Product descriptions are as accurate as possible, but slight variations in appearance or specifications may occur due to manufacturing tolerances.
2. Pricing and Payment
All prices are listed in Australian Dollars (AUD) unless otherwise specified. Payment must be made in full at the time of order unless otherwise agreed in writing. We accept [list accepted payment methods].
3. Shipping and Delivery
We deliver Australia-wide using reputable carriers.
Delivery timeframes are estimates only and delays may occur beyond our control.
Risk in the goods passes to you upon delivery.
4. Returns and Refunds
We comply with Australian Consumer Law, which provides guarantees that cannot be excluded, including that goods are of acceptable quality, fit for purpose, and match their description.
You are entitled to a refund, replacement, or repair if the product:
Is faulty or damaged on arrival
Does not match its description
Is not fit for its intended purpose
Change of mind returns are not accepted unless otherwise stated.
To request a return or refund, please contact us at sales@lablarin.com.au within 14 days of delivery. Proof of purchase is required.
5. Limitation of Liability
To the extent permitted by law, our liability for any loss or damage is limited to:
Replacement of the goods;
Repair of the goods; or
Refund of the purchase price.
We are not liable for any indirect, special, or consequential losses.
6. Title and Risk
Title in the goods passes to you upon full payment. Risk passes upon delivery.
7. Warranty
Our goods may come with manufacturer warranties. These warranties are in addition to your rights under the Australian Consumer Law.
8. Force Majeure
We are not liable for delays or failure to perform due to events beyond our control, including natural disasters, pandemic disruptions, supply chain issues, or freight delays.
9. Governing Law
These Terms are governed by the laws of the State of Victoria and the Commonwealth of Australia. Any disputes will be subject to the jurisdiction of the courts in that state.
10. Effective Date: 01 June 2025
11. Contact Us
For enquiries or claims, please contact:
Lablarin
Email: sales@lablarin.com.au
Phone: 0493057310
ABN: 978 409 002 38
Lablarin website is owned by Lablarin, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Lablarin, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Lablarin website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Lablarin, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via sales@lablarin.com.au.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to sales@lablarin.com.au.
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+61 493057310
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